Great take on the role AI can play improving productivity in Australia. I have also worked as a software engineer in large Australian companies, including Telstra, where a key drag on productivity was simply the time wasted waiting. Waiting for an approval, waiting for a service request to complete, for a manual hand off to another team. Is there a role here for AI - without chat - to solve this waiting issue?
To use your example of AI embedded into IDEs, what would be the equivalent for a nurse, accountant or a social worker who aren't equipped to prototype, ship and develop their own software, even with the assistance of AI? The application of software-on-demand technologies could be a major productivity booster, but a major reason chat interfaces are so successful is because they are simple to use.
That’s the point really. IMO chat interfaces are optimised for many workflows, and while AI and software folks could have a guess at (or ask ChatGPT/Claude) what might work for these major job families, we need to incentivise cross-domain collaboration to work it out together
I completely agree point about chat interfaces. It has become an anti-pattern.
Not so long ago, I had put my thoughts around this.
https://www.linkedin.com/pulse/from-cockpits-chatbots-why-natural-language-isnt-always-swami-lpiwc?utm_source=share&utm_medium=member_ios&utm_campaign=share_via
Great take on the role AI can play improving productivity in Australia. I have also worked as a software engineer in large Australian companies, including Telstra, where a key drag on productivity was simply the time wasted waiting. Waiting for an approval, waiting for a service request to complete, for a manual hand off to another team. Is there a role here for AI - without chat - to solve this waiting issue?
To use your example of AI embedded into IDEs, what would be the equivalent for a nurse, accountant or a social worker who aren't equipped to prototype, ship and develop their own software, even with the assistance of AI? The application of software-on-demand technologies could be a major productivity booster, but a major reason chat interfaces are so successful is because they are simple to use.
That’s the point really. IMO chat interfaces are optimised for many workflows, and while AI and software folks could have a guess at (or ask ChatGPT/Claude) what might work for these major job families, we need to incentivise cross-domain collaboration to work it out together